FAQs
Frequent Questions
- What are your opening times?
- What is a Credit Account?
- What is a Depot Account?
- What is a Trade Card?
- What is FSC and PEFC?
What are your opening times?
Chichester Depot
Timber & Heavy Building Materials:
Monday-Friday 7:00am-5:00pm
Saturday 7:00am-1:00pm
Sussex House - Hardware, Decorating & Showrooms:
Monday-Friday 7:00am-5:00pm
Saturday 7:00am-5:00pm
Aldershot Depot
Monday-Friday 7:00am-5:00pm
Saturday 8:00am-1:00pm
Alresford Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:00am-12 Noon
Bognor Regis Depot
Monday-Saturday 7:30am-5:00pm
Brighton Depot
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-12 Noon
Burgess Hill Depot
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-12 Noon
Gosport Depot
Monday-Friday 7:30am-5:00pm
Saturday 7:30am-1:00pm
Havant Depot
Monday-Friday: 7:30am-5:00pm
Horsham Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:00am-12:00pm
Lewes Depot
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-12 Noon
Portsmouth Depot
Monday-Friday 7:30am-5:00pm
Saturday 7:30am-1:00pm
Rudgwick Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:30am-12:00pm
Southampton Depot
Monday–Friday: 7:30am-5:00pm
Saturday: 8:00am-12 Noon
Worthing Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:00am-12:00pm
What is a Credit Account?
We offer a 30 day account to qualifying customers on trade terms, so that you can buy everything at the right price, with account facilities of Invoices and Statements to your office and planned payments dates.** Credit references required. Terms and conditions apply. You can see our terms and conditions or apply for a Credit Account by clicking on this link.
What is a Depot Account?
This offers the benefits of a Credit Account in terms of Invoices and statements but no credit is offered. Ideal for a small trader who may send one of their team to collect goods and does not wish to give them cash or to lose the invoices. You can see our terms and conditions or apply for a Depot Account by clicking on this link.
What is a Trade Card?
If you prefer to pay for things as you go, you can apply for a trade card. You get a card that is set with your trade terms, which means you don't have to egotiate every time you pay. You can see our terms and conditions or apply for a Trade Card by clicking on this link.
What is FSC and PEFC?
CHAIN-OF-CUSTODY
FSC and PEFC CERTIFIED TIMBER
Are you working on schools, colleges, housing association properties or any other government contracts?
Do you need to buy timber or timber based materials for these projects?
If you do you will need to buy FSC or PEFC Certified timber.
The latest U.K. Government policy on timber procurement is due to take effect from April ’09 and compliance will be mandatory.
Like all timber merchants who sell to government bodies or their contractors we will need to prove that our timber and timber products (such as sheet materials) have come from a legal and sustainable source.
In turn, any of our customers who are working on government contracts will need to prove that they timber they use comes from a forest that was managed both legally and sustainable
So we need “Chain-of Custody” Certification under FSC (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification Schemes). Most of our depots are fully Certified, having been audited by TRADA (The Timber Research and Development Association) and the other depots will receive their certificates in January ’09.
Chain-of-Custody is the unbroken path which products take from the forest to the consumer, including all stages of manufacturing, transportation and distribution.
Under the rules of Certification, any goods sold as FSC or PEFC Certified must have a “percentage claim” as part of their product description. For instance, if we sell carcassing timber as PEFC 70% minimum, this means that at least 70% (and possibly 100%) of that product is Certified.
Similarly sheet materials may be described as FSC-mixed 70% minimum. This does not mean that 30% of the total number of sheets are not Certified but that each sheet contains at least 70% Certified material.
All of this is entirely in accordance with both FSC and PEFC Certification systems.
We use a comprehensive system of labelling and identification by purchase order numbers to indicate Certified material. If, as a customer, you buy FSC or PEFC materials then the purchase order number linked to our supplier will appear on the sales documentation as a means of “tracking back” the material to the supplier.
The “Chain-of-Custody” then remains unbroken from the forest to the end user.
Much of our timber and sheet materials are now Certified.
For more information please contact our sales offices.